The process of Total Quality involves the provision of products and services constantly verified, the training of the personnel, the constant search to improve processes and efficiencies, and the permanent effort to do things well. We define Total Quality not as an objective or result, but as an operative principle that governs us daily in the totality of our activity. It is our desire and intention to be an excellent provider at the international level, to measure ourselves with the best in the world, and to invest the efforts that are necessary to achieve that level of excellence.